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About CorgiBet Casino and the Team Behind Your Account

CorgiBet brings casino games, live tables, instant titles and sports betting into one account. We built the site for players who want clear account controls alongside a broad lobby, direct access to support and more than one way to move money through the cashier. Ceshiroza SRL operates the service under Anjouan Gaming licence ALSI-202408027-FI2. Our job does not end when you register: we manage payment checks, identity verification, bonus balances, safer gambling controls and account requests throughout the life of your account.

What We Operate

Your CorgiBet account connects several services that would otherwise sit apart. The casino lobby contains more than 5,000 games, including over 380 live dealer tables, more than 80 instant games and over 30 CorgiBet Originals. The sportsbook covers more than 40 sports, with pre-match and live markets available from the same balance.
We also manage the systems around play. Those systems include:

  • registration and secure account access;
  • identity, address and payment ownership checks;
  • EUR and other supported account currencies;
  • card, wallet, bank and cryptocurrency transactions;
  • bonus activation, wagering records and expiry controls;
  • deposit limits, session controls, cooling-off and self-exclusion;
  • live chat and email support for account, payment and game enquiries.

The exact content visible in your cashier and promotions area depends on your account currency, location, verification status and current campaign. The logged-in account remains the controlling record for available methods, limits and offers.

The Company and Licence

Ceshiroza SRL operates CorgiBet. The operator holds Anjouan Gaming licence ALSI-202408027-FI2, which covers the remote gambling activity provided through the site. Licence information, operator details and any market-specific restrictions should be read together with our Terms and Conditions.
We require players to meet the legal gambling age that applies where they live and, in every case, to be at least 18. Registration does not remove the player’s duty to check local law. We may request identification, proof of address, payment ownership evidence or source-of-funds information before allowing an account to continue using selected functions.

What Players Can Expect From Us

Clear account records

Your account area shows the balance, bonus balance, transaction history and the status of withdrawal requests. Where a transaction moves through pending, processing and approved stages, those statuses help you see whether the request is awaiting an internal review, payment-provider action or final settlement.

Payment information before confirmation

The cashier displays the methods currently connected to your account. Typical routes include Visa, Mastercard, Apple Pay, Google Pay, Revolut, bank transfer and selected cryptocurrencies such as BTC, ETH, LTC, DOGE, BCH, BNB, TRX, USDT and USDC. Minimums and maximums vary by account and payment rail; you see the applicable amount before authorising the transaction.

Bonus conditions attached to the offer

We attach the qualifying deposit, percentage, maximum reward, free spins, wagering requirement, maximum bet, game contribution and expiry to the relevant promotion. A bonus can change how a withdrawal works while wagering remains active, so the promotion terms should be read before the deposit, not after a cash-out request.

Support that can follow a case

Live chat handles urgent access, payment-status and game-round questions around the clock. Email is better suited to document-led cases, formal complaints and enquiries that need a written record. Include your registered email, the transaction or game reference and the date of the event; never send a password, CVV, seed phrase or one-time security code.

How We Handle Verification

KYC protects the account holder and helps us meet anti-fraud and anti-money-laundering duties. A standard review may ask for a government-issued identity document, a recent proof of address and evidence that the payment method belongs to you. A selfie or liveness check can be required when the account details, device activity or transaction pattern need closer review.
Most complete document sets can be reviewed within 24 hours, although enhanced checks take longer. Blurred files, cropped document edges, expired identification, a different name on the payment method or an address that does not match the profile will delay the review. Upload documents through the secure account area rather than ordinary chat.

Our Approach to Games and Fair Play

We work with external studios and game platforms to provide slots, table games, live dealer rooms, crash games and instant titles. Each game keeps its own rules, return-to-player value, volatility and bet range. Examples visible across the lobby can include Fortune Five Double at 97.00% RTP, Sugar Rush at 96.50%, Piedra del Sol Deluxe at 96.10% and Queen of Oasis at 95.89%.
RTP describes a long-run mathematical average, not the result of a session. It cannot predict the next spin, hand or round. Game records held by the system govern completed wagers, and interrupted rounds normally settle from the recorded result once the connection returns.

Player Protection Is Part of the Account

Gambling carries financial risk and does not create a dependable income. We provide deposit, loss, wager and session controls so that you can define boundaries before play begins. Cooling-off creates a temporary break; self-exclusion blocks access for the selected period and stops promotional communication connected to the excluded account.
Limits work best when set before a deposit. A decrease can apply quickly, while a request to raise or remove a limit may be delayed to prevent an impulsive change. If gambling starts affecting bills, sleep, work or relationships, stop playing and contact our responsible gambling team or an independent support organisation.

Corrections and Account Information

Payment methods, promotional terms, game availability and verification requirements can change. We update site information when operational rules change, but the account area, cashier and promotion terms show the details attached to your account at the time of action.
If you find an incorrect balance entry, broken game record, outdated contact detail or payment status that has not moved, send us the relevant reference number. We review account records against game, payment and support logs, then correct an error where the evidence supports the request.

Contact CorgiBet

Contact routeDetailsBest used for
Live chatAvailable inside the site 24/7Access problems, current transaction status, game-round references
Email[email protected]KYC cases, payment evidence, complaints and written account requests
Telephone+44 20 3966 8460General player support and callback requests
Player Relations Office71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United KingdomFormal written correspondence

Live chat usually answers within a few minutes. We aim to acknowledge email enquiries within 24 hours, although document reviews and disputes can require additional investigation. Include only the information needed to identify the case and use the secure upload area for identity documents.

Our Purpose

We want every player to understand what happens after each account action: what a deposit activates, why verification is requested, how a bonus affects the balance, where a withdrawal sits and which control can stop play. Clear information does not remove gambling risk, but it gives you the facts needed to make a deliberate decision.