Responsible Gambling at CorgiBet: Controls, Breaks and Support

Last Updated: 19 July 2026
Gambling should remain a paid form of entertainment. It carries a real risk of financial loss, no game or bet guarantees a win, and previous results cannot make a future result “due”. CorgiBet provides account controls that help you set boundaries, stop temporarily or exclude yourself for a longer period. Use them before play feels difficult to control.

Our Commitment to Player Protection

We combine practical account tools with age checks, KYC, transaction monitoring and trained support. These controls cannot decide what you can afford, so the starting budget and time limit must come from you. We will act when you request a limit or exclusion and may contact you if account activity shows signs of increased risk.
Our player-protection work includes:

• checking age and identity;
• providing deposit, loss, wager and session controls;
• offering reality checks, cooling-off and self-exclusion;
• stopping direct marketing during exclusion;
• reviewing unusual changes in deposit or play patterns;
• directing players, friends and family to independent help.

Gambling Is Not Income

Casino games and sports bets have a house edge or operator margin. RTP is calculated across a very large number of game rounds and does not promise a return during your session. A 97% RTP game can still produce a complete loss over a short period. Sports odds also include a margin and can change before a bet is accepted.
Do not gamble with rent, food, debt repayments, tax money or emergency savings. Borrowing to play, increasing stakes after a loss or using another payment source to continue are strong reasons to stop immediately.

Age and Eligibility

You must be at least 18 and meet any higher legal gambling age that applies where you live. We may ask for government-issued identification, proof of address or a selfie check. An account can be restricted until age and identity are confirmed.
Parents and guardians should keep passwords and payment credentials away from minors. Device-level controls, app-store restrictions, router filters and blocking software can reduce access. Do not leave a logged-in CorgiBet account on a shared device.

Set Your Limits Before You Deposit

Deposit limits

A deposit limit caps the amount you can add during a selected daily, weekly or monthly period. Set it from the responsible gambling area of your account or ask support to apply it. Choose an amount left after essential expenses, savings and debt commitments, not the largest figure the cashier permits.
Lowering a deposit limit can take effect immediately or within a short processing period. Raising or removing it may trigger a cooling period and review. That delay exists to stop an impulsive increase after a loss.

Loss limits

A loss limit controls the net amount that can be lost over the chosen period. The calculation usually considers stakes minus winnings and can differ from the visible balance movement where bonuses are involved. Check the account explanation before setting the amount.

Wager limits

A wager limit restricts total stake volume, regardless of whether individual bets win or lose. It can be useful when rapid slots, live tables or repeated in-play markets cause turnover to rise faster than expected.

Session limits

A session limit closes or pauses access after the selected time. Pick the duration before play begins. Do not extend it because a session ends on a loss; the time limit matters most at that moment.

Reality checks

Reality-check messages show elapsed time and can display account or session information. Read the message rather than dismissing it automatically. Use it as a fixed decision point: continue only if you remain within both the time and money limits chosen beforehand.

Cooling-Off Period

Cooling-off temporarily blocks play for the selected period. It suits a player who wants a definite break without choosing long-term exclusion. During the break you cannot place wagers and may be unable to deposit. Open bets settle under the applicable game or sportsbook rules.
Ask live chat or use the account control to start cooling-off. The restriction cannot normally be cancelled early. Withdrawable real-money funds remain available subject to KYC and payment checks.

Self-Exclusion

Self-exclusion blocks account access for a longer selected period or permanently. Once confirmed, we close gambling access, stop direct promotional messages and take reasonable steps to prevent a new account using the same identity details.
Contact support and state clearly that you want self-exclusion. Include the requested duration. Do not describe the request as ordinary closure, because an exclusion carries stronger protection. We may retain identity and exclusion records after closure so the block remains effective.
Trying to reopen, use a different email or register through another device defeats the protection you requested. Add bank blocks and device blocking software as a second layer.

Closing an Account

Ordinary closure ends access but may allow a later reopening after checks. Choose it for privacy or service reasons. If gambling behaviour is the reason for leaving, request self-exclusion instead and tell support that account reopening must remain blocked.
Outstanding withdrawals, open bets and verification checks continue after closure. We return eligible funds through an approved method once the required checks finish.

Marketing Preferences

You can turn off promotional email, SMS and push notifications in your account or through support. An unsubscribe request does not stop essential messages about security, transactions, legal terms or account status. Self-exclusion overrides marketing consent and blocks gambling promotions associated with the excluded account.

How to Change a Limit

Open the responsible gambling section in your account, choose the control, select the amount or duration and confirm. If the setting is unavailable, contact live chat. Support may ask you to confirm the request from the registered email.
A lower limit protects you quickly. A higher limit or removal may involve a delay, affordability discussion or account review. Do not create another account or change payment methods while waiting; that can breach the Terms and weaken the control.

Signs That Gambling Is Causing Harm

One incident may be enough to justify a break. Look closely at the pattern if you:

• spend longer or deposit more than planned;
• chase a loss by increasing stake size;
• hide transactions or time spent gambling;
• borrow, sell belongings or delay bills to fund play;
• feel irritable when unable to access the account;
• use gambling to escape anxiety, grief or financial pressure;
• neglect sleep, work, study or relationships;
• repeatedly close and reopen accounts;
• believe one win will solve accumulated losses.

These are warning signs, not a moral failure. Stop depositing, apply a restriction and speak to someone who can help.

Risk Factors

Gambling risk can rise during financial hardship, substance use, sleep loss, bereavement, relationship breakdown, unemployment or periods of poor mental health. Fast games and in-play betting compress decisions into short intervals, while easy mobile access can remove the natural break that comes from leaving a venue.
Bonuses do not reduce risk. Wagering requirements can encourage more play than planned, and cashback returns only a fraction of qualifying losses. A reward should never determine the amount you deposit.

Self-Assessment

Answer these questions honestly:

• Do you regularly play longer than intended?
• Have you increased deposits after losing?
• Do you check gambling balances during work, study or family time?
• Have you borrowed or used credit to gamble?
• Do you hide gambling statements or messages?
• Have you tried to stop and returned sooner than planned?
• Does a win feel like the only way to repair your finances?
• Have people close to you expressed concern?
• Do you feel anxious, angry or restless after play?
• Would losing the next deposit affect an essential bill?

One “yes” deserves attention. Several “yes” answers call for an immediate break, self-exclusion and independent support.

Common Gambling Myths

“A losing game must pay soon”

Random game results do not remember previous rounds. A long losing sequence does not improve the chance of the next spin.

“A bigger stake will recover the loss faster”

A bigger stake increases the amount at risk. It does not change the mathematical advantage of the game and can turn a manageable loss into a serious one.

“Cashback protects my bankroll”

Cashback returns only part of qualifying net loss and can carry conditions. It cannot make gambling profitable or remove the original loss.

“I understand the sport, so the bet is safe”

Knowledge can inform a decision but cannot control injuries, officiating, weather, variance or the bookmaker margin. No sports bet is certain.

Support for Friends and Family

Approach the person calmly and discuss observable facts: missed payments, hidden transactions, long sessions or repeated borrowing. Do not take control of the account, place bets for them or lend money intended to recover losses. Encourage them to use limits, self-exclusion and independent counselling.
Protect shared finances by changing joint-account permissions, setting bank alerts and securing household payment credentials. Independent support organisations can advise affected family members as well as players.

Financial and Device Blocking Tools

Many banks allow card-level gambling blocks or merchant restrictions. Ask your bank whether the block includes a cooling period before removal. Blocking software such as Gamban or BetBlocker can restrict gambling sites across phones and computers. Device parental controls, DNS filters and app-store restrictions add another barrier.
No single tool stops every route. Combine CorgiBet self-exclusion with bank and device controls when gambling feels difficult to manage.

Independent Support Organisations

If you are in immediate danger or considering self-harm, contact local emergency services now. A gambling support service does not replace emergency medical care.

Our Responsibility

We verify age and identity, maintain account-control tools, honour valid exclusions, restrict promotional contact during exclusion and review activity that may indicate harm. Support staff can explain the controls and escalate a protection request. We also retain exclusion records where necessary to stop re-registration.
We cannot set an affordable budget on your behalf or monitor every financial commitment. Use the tools early and tell us plainly when you need gambling access stopped.

Contact the Responsible Gambling Team

Use live chat 24/7 or email [email protected] with “Responsible Gambling” in the subject line. State whether you want a limit, cooling-off, self-exclusion or marketing block. For urgent self-exclusion, do not send identity documents by ordinary email; support will confirm the secure process.