CorgiBet Terms Governing Your Account, Balance and Gameplay

Effective Date: 19 July 2026
Last Updated: 19 July 2026
These Terms and Conditions form the agreement between you and Ceshiroza SRL for access to CorgiBet. They govern registration, casino games, sports betting, bonuses, deposits, withdrawals, verification, responsible gambling controls, complaints and account closure. By creating an account, depositing or placing a wager, you confirm that you have read and accepted these Terms together with the Privacy Notice and any promotion-specific rules.
Ceshiroza SRL operates CorgiBet under Anjouan Gaming licence ALSI-202408027-FI2. Where local law imposes a stricter requirement than these Terms, the local requirement applies.

Definitions Used in This Agreement

“Account” means the personal CorgiBet profile registered in your name. “Real-money balance” means cleared funds not subject to bonus conditions. “Bonus balance” means promotional value, free-spin proceeds or another reward governed by separate conditions. “Cashier” means the area used to deposit, withdraw and view transaction records. “KYC” means identity, age, address, payment ownership and related verification. “Restricted activity” includes fraud, collusion, multiple accounts, chargeback abuse, false documents and manipulation of games or promotions.

Eligibility and Local Law

You must be at least 18 and meet the legal gambling age in the place where you access CorgiBet. You may use the service only where online gambling and the chosen product are lawful for you. It is your responsibility to understand local restrictions and tax obligations.
We can request proof of age and location at registration, before a transaction or at any later stage. If you are underage, use false identity information, access the site from a prohibited location or cannot satisfy verification, we may suspend or close the account and handle the balance according to law and these Terms.

One Account, Accurate Details

You may hold one account unless we give written permission for another. Registration details must be complete and accurate, including your legal name, date of birth, address, email and telephone number. Tell support when those details change.
You must protect your password, registered email, device and authentication codes. Activity completed through valid credentials is treated as authorised unless our investigation shows account compromise. Do not allow another person to play, deposit or withdraw through your account.
Duplicate accounts may be closed. We may combine records, cancel duplicate bonuses, return eligible deposits or withhold funds connected to fraud, abuse or a legal claim.

Identity, Payment and Source-of-Funds Checks

We may ask for government identification, proof of address, a selfie or liveness check, payment ownership evidence and information about the source of funds or wealth. The account can be restricted while a review remains open. Restrictions may affect deposits, bonuses, play, withdrawals or changes to personal details.
Documents must be current, clear and unaltered. The full document edges and required information must be visible. Submitting forged, edited, borrowed or misleading evidence is a serious breach and can lead to closure, withheld funds and reporting to competent authorities.
Standard complete document sets are often reviewed within 24 hours, but enhanced checks can take longer. We may repeat verification after a large transaction, a new payment method, changed personal details or unusual account activity.

Deposits and Account Balance

Use only a payment method held in your own name. The cashier shows the methods, currencies and limits currently available to your account. These can include cards, Apple Pay, Google Pay, Revolut, bank transfer and selected cryptocurrencies. Availability changes by account location, currency, provider status and verification level.
A deposit is credited after the payment provider confirms it. Failed, reversed, duplicated or disputed payments may be removed from the balance. We can request evidence where the payer name differs, a transaction appears unusual or a chargeback has been opened.
Deposited funds are intended for genuine gambling activity, not money transmission. Before withdrawal, we may require turnover of deposited funds up to three times where necessary to prevent payment abuse or money laundering. Any such review considers the account history and applicable law.

Withdrawals

Submit a withdrawal through the cashier and select an available method. We may return funds to the original deposit route where payment rules allow it. If that route cannot receive withdrawals, the cashier may offer bank transfer, cryptocurrency or another verified method.
A request can pass through pending, processing and approved stages. Pending means it remains open for account, bonus, KYC or payment review. Processing means the request has moved to the internal or provider settlement stage. Approved means we released the payment; the receiving bank, wallet or network can still need time to credit it.
The cashier displays the applicable minimum and maximum. A typical configured EUR withdrawal route may start around €55 and allow up to roughly €1,100 per request, but the amount shown in your account controls. We may divide a large withdrawal, request further verification, deduct an authorised chargeback or return a payment where the receiving details are invalid.
Do not cancel and resubmit repeatedly to avoid checks. Contact support with the transaction ID if the status has not moved within the stated review period.

Casino Bonuses and Promotions

Each promotion has separate conditions covering eligibility, activation, deposit amount, reward percentage, maximum bonus, free spins, wagering, expiry, game contribution and maximum bet. Those conditions form part of these Terms once you activate the offer.
The current welcome package can be divided across three deposits, with a combined promotional ceiling and free-spin allocation. Percentages, thresholds and available totals depend on the live offer in your account. Unless the offer says otherwise, bonus wagering may apply to the bonus amount, selected games can contribute less than 100%, and excluded games contribute nothing.
A 35x wagering condition, 14-day validity or bonus maximum bet can apply to selected promotions. Breaching the maximum bet, using excluded games, making opposite bets, delaying rounds to release value later or using multiple accounts can void the bonus and related winnings.
You may cancel an active bonus where the account control permits it. Cancellation removes the bonus balance and can remove winnings produced from promotional funds. Review the confirmation screen before proceeding.

Sportsbook Promotions

Sports offers can include matched deposits, free bets or cashback. The promotion terms define minimum odds, eligible markets, qualifying stake, settlement conditions, rollover and expiry. Voided, cashed-out, hedged or low-odds bets may not qualify.
Where a sports reward requires 5x turnover or minimum odds of 1.40, both conditions must be met before the associated balance can be withdrawn. A free bet normally excludes the returned stake from winnings unless the promotion states otherwise.

Games, Bets and Settlement

Read the rules, paytable, RTP information and bet range before playing. A wager becomes binding when the system accepts it. Our transaction and game records determine the accepted stake, result and balance movement, subject to evidence of a technical or settlement error.
If your connection drops after acceptance, the game continues or settles from the server record. Reopening the game can restore an incomplete round. Contact support with the game name, provider, time, stake and round ID if the result does not appear.
RTP describes a theoretical return over a large number of plays. It does not guarantee a result, balance duration or return during an individual session.

Sports Betting Rules

Odds can change before acceptance. The bet slip shows the final accepted price and stake. We settle markets from the official result and the sport-specific rules available through the sportsbook. Postponement, abandonment, participant withdrawal, dead heats and data-feed corrections follow those rules.
Obvious pricing or market errors may result in corrected odds or a void bet. We will not knowingly enforce a result created by a clear technical fault or impossible price.

Errors, Malfunctions and Interrupted Service

Software, game, odds, display and payment errors can occur. A malfunction voids affected play where the provider or system record confirms the fault. We may correct an incorrect balance, duplicate credit, wrongly settled bet or payment entry and will retain the audit trail supporting the correction.
Scheduled maintenance, provider outages, network congestion or events outside our control can interrupt access. We do not guarantee uninterrupted availability. Accepted games and bets remain governed by the recorded server result.

Prohibited Conduct

You must not:

• open or control multiple accounts without written approval;
• provide false information or altered documents;
• use another person’s payment method or account;
• collude, chip dump, hedge promotions or coordinate betting to remove risk;
• exploit software faults, delayed rounds, incorrect prices or promotional errors;
• use bots, scripts, scraping tools or automated betting systems;
• disguise location through a VPN, proxy or remote device to evade restrictions;
• launder money, cycle deposits without genuine play or abuse chargebacks;
• threaten staff, compromise another account or interfere with site security.

We can void affected transactions, remove promotional value, suspend access, withhold disputed funds during investigation and close the account. Where required, we may report the activity and related records to payment providers or authorities.

Account Restrictions, Closure and Dormancy

You may request closure through support. If you need protection from gambling, request cooling-off or self-exclusion rather than ordinary closure; those controls provide stronger blocks and marketing restrictions.
We may restrict or close an account for breach of these Terms, failed verification, legal or regulatory direction, security risk, payment dispute, prolonged inactivity or commercial withdrawal of the service. Eligible real-money funds will be returned after outstanding checks and deductions permitted by law.
An inactive account may be treated as dormant after the period stated in the account terms. We will attempt to contact you before applying a permitted administration measure. Self-exclusion and legal retention records remain even after ordinary closure.

Responsible Gambling Controls

Gambling is entertainment and involves the risk of losing money. We provide deposit, loss, wager and session limits, reality checks, cooling-off, self-exclusion and marketing controls. A request to lower a limit may apply quickly; an increase or removal can be delayed for player protection.
Self-exclusion prevents account access and promotional messages for the chosen period. Do not try to evade it by opening another account. Contact support immediately if you can access gambling after a valid exclusion request.

Intellectual Property and Site Use

CorgiBet names, artwork, text, software, databases and interface elements belong to us or our licensors. You receive a limited personal right to use the site for lawful gambling. You may not copy, resell, reverse engineer, distribute or commercially exploit the service without written permission.

Privacy and Communications

Our Privacy Notice explains how we process account, KYC, transaction, device and gambling data. You agree to receive essential messages about security, payments, account status and legal changes. Promotional messages depend on your preferences and stop during self-exclusion.

Complaints and Disputes

Send a complaint to [email protected] from the registered email. Include the account identifier, event date, transaction or game reference, amount and the outcome requested. We acknowledge ordinary enquiries within 24 hours and may need additional time to review provider, payment or KYC records.
If the initial response does not resolve the matter, ask for escalation to the Complaints Team. Keep the correspondence and supporting evidence. External escalation may be available through the licensing body or another competent dispute route where applicable.

Liability

We provide the service with reasonable care but do not guarantee winnings, uninterrupted access, a particular game result or the availability of every method and promotion. We are not responsible for loss caused by your breach, weak account security, incorrect payment details, unsupported blockchain networks or events outside reasonable control.
Nothing in these Terms excludes liability that law does not allow us to exclude. Any permitted liability remains limited to direct loss proven to result from our breach and does not include speculative winnings or indirect commercial loss.

Changes to These Terms

We may amend the Terms to reflect legal duties, product changes, payment rules, security needs or new account functions. The Last Updated date identifies the current agreement. Material changes may be announced through the site, account or registered email. Continued use after the effective date means the updated Terms apply.

Governing Terms and Severability

These Terms are governed by the law applicable to Ceshiroza SRL and the licensed service, subject to mandatory consumer rights in your country. If a court finds one provision unenforceable, the remaining provisions continue to apply. A delay in enforcing a right does not waive that right.

Contact

Email [email protected] or use live chat 24/7 for account and legal-support questions. Formal correspondence may be sent to the CorgiBet Player Relations Office, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom.